Thanks for dropping by.
I am a passionate advocate for transforming operations into enabling exceptional digital customer experiences. Having built and delivered digital products and propositions for global and regional companies in Asia, I connect the dots between strategy and implementation of customer experience innovation and transformation. Exploring the hard and soft factors of digital marketing, agile delivery, and digital experience management, I help clients delight customers in the digital age and stand out with customer experiences that are meticulous, thoughtful and effective.
I have over a decade of experience in digital marketing, customer experience, innovation, and digital transformation spaces. Throughout my career, I have worked with dozens of small, medium, and enterprise businesses to develop digital and content strategies, optimize customer experiences and generate business value and ROI through digital channels. I also speak at conferences and lead workshops and seminars on digital strategy, customer experience, innovation and operational transformation.
I have worked with businesses from various industries, including: Logistics, Petroleum, Hospitality, Digital Advertising, Education, Consumer Goods, Financial Services, Entertainment, Industrial Services, Real Estate, and eCommerce.
Feel free to book an introduction meeting via the calendar below. You can also email me at [email protected] for any inquiries.
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