Imagine. We can imagine so many things but the truth is, we don’t need to imagine, why? because it is happening, maybe not to you but it’s happening. Imagining what customers are going through on a day to day basis will help us understand and fix the situation. But, for this article, let’s imagine. … Continue reading Customer Experience – Imagine. Experience. Analyze.
Who do you think you are? Yes, you, the one reading this. I want to know why you think you can consider yourself an “expert”. What am I trying to say? Well, to be honest, what you just read has nothing to do with the article. Why? Because I am trying a different approach in … Continue reading An Article For You, The Expert
I am sitting here thinking about a lot of the things that happen on a day-to-day basis. There are so many things that I come across and a lot, I think, can be drastically improved. I am not saying that I am better, or that I wish I were in a different place. People are … Continue reading Accepting that Change Starts with Each One of Us
Thinking about it, a lot of people, myself included check our phones right when we wake up. I don’t do it everyday but there are days that it does happen. Question is, what are our reasons for checking our phone first thing in the morning? Are we doing it for the right reasons or the … Continue reading Forget Checking Your Phone In The Morning
We’ve been married now for 8 months on the 26th and it has been a great, great 8 months. There’s so much I could say about my wife simply because she’s amazing. I am truly blessed to have her as my wife and I thank God everyday for her. Yes, we’ve got our ups and downs, … Continue reading 26 Reasons Why I Love My Wife